When i add my email to and click on Subscribe button. I get following error

Something went wrong with the subscription.

can someone please help me on this issue?

enter image description here

  • Did you able to solve this issue? I'm also facing the same.
    – Zammuuz
    Commented Dec 14, 2017 at 5:36
  • yes solve it.please check subscription email send or not.@Anjana
    – Devidas
    Commented Dec 15, 2017 at 6:24

1 Answer 1


You have to setup in Local Setup so that It error Occurs or Not Setup SMTP.

If your setup in local then Please install this extension https://www.mageplaza.com/magento-2-smtp/ and Configure SMTP for Local.


  • my site is live ..other mails are send but only subscription email are not send @Moin Malek
    – Devidas
    Commented Nov 1, 2017 at 5:38
  • which magento version you are used?
    – Moin Malek
    Commented Nov 1, 2017 at 6:08
  • magento ver.2.1.7
    – Devidas
    Commented Nov 2, 2017 at 6:21
  • Hello Please debug code in /var/www/html/magento2.2/vendor/magento/module-newsletter/Controller/Subscriber/New Action.php
    – Moin Malek
    Commented Nov 2, 2017 at 6:53

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