I added products to cart. Then did proceed to checkout. I have tried Cash on Delivery and Check / Money Order as Payment method. Everything is fine until the order review section. And then when I click the Place Order button then it gets redirected to Shopping Cart page instead of going to Order Success page. The cart items are still there. How to solve it ?
Problem :"Asymmetric transaction rollback."
1. Clear your cache by manually deleting the content of
/var/cache/ folder , the
var/page-cache/ folder and
= Magento 2.2.0 ->
/generated/folder < Magento 2.2.0 ->
2. reindex your website by using the SSH command
php bin/magento indexer:reindex
3. Make sure your website is in
developer mode or in
production mode and not in
default mode'. You can check it by using the commandphp bin/magento deploy:mode:show
. If it is indefault mode
you can change it toproduction or developer mode
by using the commandphp bin/magento deploy:mode:set developer
orphp bin/magento deploy:mode:set production`.
Before you use these commands clear your var/view_preprocessed folder and your pub/static folder also (afterwhich you need to recompile your pub/static folder with the command
php bin/magento setup:static-content:deploy
Also be sure all your permissions of the folders are set like how Magento wants it more information on that here = Permissions