Move to a media file old server to new server but product image not showing. Please help me
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did you "reimport" all your products?– Yiorgos MoschovitisCommented Oct 25, 2017 at 13:02
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I moved all products, but not showing product images front-end and back-end.– R.SuryaCommented Oct 25, 2017 at 13:09
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What do you mean by "moved them"? Did you export them in a csv and then imported this csv in your new server?– Yiorgos MoschovitisCommented Oct 25, 2017 at 13:10
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Sorry, imported csv in my new server– R.SuryaCommented Oct 25, 2017 at 13:12
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1 Answer
When you import products from a csv that have 'image','small_image' and/or 'thumbnail' and you expect the image to be imported, then you need to have the image file in /media/import.
Examples
- You have a file with
sku,image,small_image,thumbnail
sku1,/product1.jpg,/product1.jpg,/product1.jpg
Then you need to have the file /media/import/product1.jpg
- You have a file with
sku,image,small_image,thumbnail
sku1,/p/r/product1.jpg,/p/r/product1.jpg,/p/r/product1.jpg
Then you need to have the file /media/import/p/r/product1.jpg
answered Oct 25, 2017 at 13:18
