I am facing a problem, when customer enters incorrect username/password, error message appears below the navigation bar which does not disappear even after refreshing the page. When the customer navigates to another page, that message shows on that page too. Another thing, when the customer enters multiple times incorrect username/password then this error message list increases.

My cache is enabled and mode is default. What to do now?

  • What is your exact magento2 version ? Please try upgrading to the latest version of Magento
    – MGento
    Oct 25, 2017 at 10:00
  • I am using Magento v2.1.6
    – umair ayub
    Oct 25, 2017 at 10:12

1 Answer 1


Update messages.js in vendor/magento/module-theme/view/frontend/web/js/view.

], function ($, Component, _, customerData) {
    'use strict';

return Component.extend({
    defaults: {
        cookieMessages: [],
        messages: []

    /** @inheritdoc */
    initialize: function () {

        this.cookieMessages = $.cookieStorage.get('mage-messages');
        this.messages = customerData.get('messages').extend({
            disposableCustomerData: 'messages'

        if (!_.isEmpty(this.messages().messages)) {
            customerData.set('messages', {});
             $.cookieStorage.set('mage-messages', '');
}); });

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