I am using paypal payments pro. configure paypal pro using sandbox mode .when we fill all credit card details on front end and tr to place order but order does not placed display below error message. Please Help me how to solve this issue?

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  • Enable debug mode from admin panel & check log report.
    – Yogesh
    Commented Oct 25, 2017 at 8:56
  • checked log file error is 'result' => array ( 'result' => '26', 'respmsg' => 'Invalid vendor account', 'result_code' => '26', ), ) {"is_exception":false} []
    – Devidas
    Commented Oct 25, 2017 at 9:19
  • 'respmsg' => 'Invalid vendor account' this is your error
    – Yogesh
    Commented Oct 25, 2017 at 10:03
  • Where you able to find the solution for this error? Commented Jul 16, 2018 at 17:18
  • @Devidas Where Magento create a Paypal Log file? I don't found in /var/log/. Can you please guide me? Commented Mar 15, 2019 at 7:09

1 Answer 1


Please check your PayPal API credential.

Also please check your currency and country in magento setting.


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