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I can not understand why the customer_taxvat field in sales_order table is empty for customers who have Tax/VAT number.

Please advice

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Maybe this can be explained by the fact that there are two different places where customer can add an VAT number. Customer address has a VAT ID field that is stored to the vat_id field in customer_address_entity table.

Customer entity on the other hand has a different Tax/Vat field that is used for example when customer is registering and he is put to certain customer group. This is stored in the taxvat field in customer_entity table.

It is a bit confusing for customers that is for sure.

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