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I'm using magento 2.1.9

And now one of my customers want to merchants return but we aggred that I won't give him a money but I'll give him a coupon equal the money so he will be able to use it to purchase any thing else how can I do this ?

Add coupons Limit to a single customer

  • You have a single coupon code for the customer and set the limit for use to 1. That makes the coupon code only valid for 1 time, and if you only tell to this customer then that should be fine. Or do i understand something wrong in your question? – Klettseb Oct 22 '17 at 22:58
  • know you understood right i thought it was like prestashop that i can define the coupon for just one customer – Fathey Mohamed Oct 22 '17 at 23:14
  • and BTW i see in many shopping Sites when we refund some thing thay give me like prepaid credit equal to i've paid i think it would be better because if i give him coupon with 50$ and he want something with 40$ he will lose the 10$ – Fathey Mohamed Oct 22 '17 at 23:16
  • Are you using Community or Enterprise? Because store credit is also an option for your case. – Klettseb Oct 22 '17 at 23:47
  • i use Community edition – Fathey Mohamed Oct 22 '17 at 23:56
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Please follow below steps for creating coupon for specific user

  • First of all you need to create customer group
  • Assign specific customer to that group
  • Now in your cart rule you can select created customer group

So coupon will apply only for specific customers.

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