I'm using Magento and facing an issue with Onepage checkout. It's not moving to next step when I click on "Continue" button.

I didn't find any errors in browser console.

Site URL: http://handasia.net/en/

Any help would be appreciated.

  • 2
    I am assuming that there is missing form_key on checkout pages. You can add form_key using this code <?php echo $this->getBlockHtml('formkey') ?> in template file. Can you please check form_key in form? And add form_key if missing.
    – user48180
    Commented Oct 16, 2017 at 12:28
  • @AshokDubariya Thank you for pointing that out. Your assumption was correct and when I disable form key validation the issue disappear. I have added the form_key to all files listed here (magento.stackexchange.com/questions/176871/…) but "Continue" button still not moving to next step. Also I made sure that js files were updated as well.
    – Seleem
    Commented Oct 16, 2017 at 16:02
  • I would appreciate it if anyone can recommend where else I need to check to solve this issue?
    – Seleem
    Commented Oct 18, 2017 at 0:08
  • I am not able to create / register new account because of I'm assuming that there is missing form_key on this page handasia.net/en/customer/account/create
    – user48180
    Commented Oct 18, 2017 at 1:35
  • So can you please provided me email address and password for login purpose?
    – user48180
    Commented Oct 18, 2017 at 1:36

1 Answer 1


Thanks a lot for your help.

I was checking why registration wasn't working and while searching. I found another post mentioning how to enable "Template Path Hints" which I didn't know about. I used that to find registration and checkout templates that was missing form_key.

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