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I created sign up with avatar module and it throws the customer avatars in pub/media/customer as an example:

http//:www.domain.com/pub/media/customer/u/n/undefined.png

But in the mobile app, when I call this link to display the avatar, I always get 404 page.

I checked the customer folder and found .htaccess the file which denies accessing all files under this folder. I removed it but still get 404 page.

What is wrong?

  • No answer !!!!! – Jsparo30 Oct 21 '17 at 20:28
  • hi, you got this solution? i have same issue. – Ashar Riaz Nov 10 '17 at 1:45
  • Yes, there is .htaccess file in customer directory, remove it. try that and if not solved tell me which server you are working on. – Jsparo30 Nov 13 '17 at 14:05
  • yes there is a .htaccess file but after removing it or after changing its perminitions to allow all i am still unable to access this folder. I am using magento on bitnami. – Ashar Riaz Nov 13 '17 at 18:02
  • however on localhost after changing permissions in .htaccess file i access images placed in customers folder but i have no luck on live server. please help – Ashar Riaz Nov 13 '17 at 18:03

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