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when I clear the cache, I get this following error:

Error in file: "/var/www/public_html/app/code/local/Wyomind/Simplegoogleshopping/sql/simplegoogleshopping_setup/mysql4-install-5.0.0.php" - Please make sure that / is writable by web-server.

Then after 20-30 sec, my site is working normally again.

The files have permission 777.

Tried to change the whole path to 777, but that didn't help.

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7
  • have u tried to give 777 permissions to var folder??
    – Pavan Kumar
    Commented Sep 22, 2017 at 9:37
  • I already have 777 on var
    – Chris Gudn
    Commented Sep 22, 2017 at 9:40
  • what is owner group of var folder?
    – Pavan Kumar
    Commented Sep 22, 2017 at 9:41
  • ec2-user apache, using aws ec2
    – Chris Gudn
    Commented Sep 22, 2017 at 9:42
  • Is your cloud front is enabled?
    – Pavan Kumar
    Commented Sep 22, 2017 at 9:52

1 Answer 1

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We ran into an issue where when the cache was cleared, or any of the magento cli commands ran, the owner settings of directiories and files was changing. Make sure files/directories are owned and writeable by the web server user group.

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3
  • I just checked when I cleared the cache now, the owner did not change. And I checked the permission also, nothing changed.
    – Chris Gudn
    Commented Sep 22, 2017 at 12:22
  • Are they owned by the web server group, though? Initially when we deployed, owner/group was ourUser:OurUserGroup, we had to change it to ourUser:WebServerGroup, and make sure our user was added to that group
    – codestr
    Commented Sep 22, 2017 at 12:25
  • Our user is ec2-user and server is apache, so ec2-user:apache
    – Chris Gudn
    Commented Sep 22, 2017 at 12:34

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