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I succeeded importing a csv file size 319KB with 357 products. But failed to import a csv file size 571KB with only 349 products. Please help me to fix the problem.

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  • Is there any error message shown? What do your PHP settings (upload_max_filesize, max_execution_time, etc.) look like? Commented Sep 17, 2017 at 8:05
  • I am running on Magento CE 2.1.9. It seems the import products from admin only works once for small csv products file. I set upload_max_filesize to 1024 MB and max_execution_time to 1800 seconds in my WAMP php.ini file. There is no error message when I tried to import the second products csv file.
    – Adam Shuy
    Commented Sep 17, 2017 at 23:03
  • Do you know how to use F12 Developer Tools to capture the network traffic? There may provide hints for the errors encountered.
    – PY Yick
    Commented Sep 18, 2017 at 5:38
  • Yes, and I follow the net->XHR of the firebug on firefox browser. I saw there were no request.
    – Adam Shuy
    Commented Sep 18, 2017 at 14:05
  • For IE F12 Developer Tools, I saw there is a request URL /admin/admin/import/start from the NETWORK tab. But no new products created.
    – Adam Shuy
    Commented Sep 18, 2017 at 14:24

1 Answer 1

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you need to set upload_max_filesize = 4M from your php.ini then you can upload.

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  • I am very sure it's not the upload_max_filesize = 4M issue. I set it to 1024M in my php.ini already.
    – Adam Shuy
    Commented Sep 17, 2017 at 23:00
  • It's an answer but incorrect, 4M is simply not enough
    – PY Yick
    Commented Sep 18, 2017 at 5:31

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