We have applied SUPEE-10266-CE- Magento patch, but we getting issue in product edit page, on the product edit section product image upload section is missing.

We checked the system log, it gives error message like

Not valid template file:adminhtml/base/default/template/media/uploader.phtml

Please give valid feed back as soon as possible.


If your site has not been patched with latest security patches before SUPEE-10266 Then it's possible the issue you are encountering is because of that. SUPEE 8788 patch makes changes to which template is pulled make sure you have that applied and then test your upload again.

  • All patches applied, we have getting the image tab looks like (prnt.sc/gmh7uq). – Aijt Sep 18 '17 at 6:52
  • Make sure all three of these files have been removed from your site. skin/adminhtml/default/default/media/flex.swf skin/adminhtml/default/default/media/uploader.swf skin/adminhtml/default/default/media/uploaderSingle.swf Also verify you were using the 8788 patch V3 – danmentzer Sep 18 '17 at 20:46
  • Also this overflow article goes in depth an covers the issue you mention magento.stackexchange.com/questions/140550/… – danmentzer Sep 18 '17 at 20:50

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.