I have created a coupon code for free shipping following steps similar to described here, but when I try to use valid or not valid coupon code Magento (22.214.171.124) does nothing.
Site URL and coupon code is TEST
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My suggestion is to remove coupon code form from cart table footer and add it above Totals table.
cart.phtml file under your theme template
app/design/frontend/custom_package/custom_theme/template/checkout/cart.phtml and add the following code within this div
<div class="cartRow"> before
<div class="cartRight" style="margin-bottom: 20px;"> <?php echo $this->getChildHtml('coupon') ?> </div>
The output should look like this screenshot: