I am Using Magento When I tried to edit transactional email template, I got this error Decoding failed: Syntax error. How to Solve it.

Note: The only particular template is not loading. Other templates are able to edit.

Decoding failed: Syntax error


Install this module.


It due to PHP7 and magento compablity issue.

        class Inchoo_PHP7_Helper_Data extends Mage_Core_Helper_Data
            /** @var string $_moduleName Compatibility for translations, and maybe other stuff which uses module names. */
            protected $_moduleName = 'Mage_Core';
             * Decodes the given $encodedValue string which is encoded in the JSON format
             * Overridden to prevent exceptions in json_decode
             * @param string $encodedValue
             * @param int $objectDecodeType
             * @return mixed
             * @throws Zend_Json_Exception
            public function jsonDecode($encodedValue, $objectDecodeType = Zend_Json::TYPE_ARRAY) {
                switch (true) {
                    case (null === $encodedValue)  : $encodedValue = 'null'; break;
                    case (true === $encodedValue)  : $encodedValue = 'true'; break;
                    case (false === $encodedValue) : $encodedValue = 'false'; break;
                    case ('' === $encodedValue)    : $encodedValue = '""'; break;
                    default    : // do nothing
                return json_decode($encodedValue, $objectDecodeType);
                return Zend_Json::decode($encodedValue, $objectDecodeType);
  • Hi @pathiyar, After Installing this module also getting same error only. – Saravanan DS Aug 24 '17 at 6:09
  • Have you cleared cache? – padhiyar gaurang Aug 24 '17 at 6:15
  • yes, cleared cache and reindexed. Note: The only particular template is not loading. Other templates are able to edit. – Saravanan DS Aug 24 '17 at 6:19
  • just for some time comment this line Zend_Json::decode($encodedValue, $objectDecodeType); from file app/code/local/Inchoo/PHP7/Helper/Data.php Than edit same template and remove store_url=\\. and check again by uncommentiong same line. – padhiyar gaurang Aug 24 '17 at 6:21
  • got this error: Parse error: syntax error, unexpected ':', expecting ';' or '{' in /public_html/deals/shell/inchoo_php7_test.php on line 28 – Saravanan DS Aug 24 '17 at 6:23

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