enter image description here The Order Menu Displays a Blank white screen. I can't see any order detail. please tell me suitable solution. Thanks.

  • Anything in var/log/system.log? Aug 16, 2017 at 10:11
  • first turn on your display error so that it will display where the error is
    – Raghu
    Aug 16, 2017 at 10:13
  • var/log/system.log has a size of about 159 mb Aug 16, 2017 at 10:15
  • from where i can turn on display error Aug 16, 2017 at 10:15
  • in root index.php file --- ini_set('display_errors', 1); remove #
    – Raghu
    Aug 16, 2017 at 10:15

1 Answer 1


This is possibly a PHP issue either caused by an extension, modification or incompatible PHP version. I would comment but don't have reputation so I am answering instead.

In the browser look at the html source code - this can indicate where the page stops rendering exactly to help pinpoint the issue.

Check the error logs for the webserver you are using (apache / nginx for example) Check the error logs for PHP and PHP-FPM(if using).

Check the version of PHP you are using is compatible with the version of magento you are using - for example PHP 7 will cause this issue.

Try disabling any extensions one by one to test. Do this by changing the xml file for the module in /app/etc/modules/ to be set to false instead of true, clear cache if on afterwards.

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