The Order Menu Displays a Blank white screen. I can't see any order detail. please tell me suitable solution. Thanks.
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Anything in var/log/system.log?– AspiringProgrammerAug 16, 2017 at 10:11
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first turn on your display error so that it will display where the error is– RaghuAug 16, 2017 at 10:13
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var/log/system.log has a size of about 159 mb– Manish GaurAug 16, 2017 at 10:15
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from where i can turn on display error– Manish GaurAug 16, 2017 at 10:15
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in root index.php file --- ini_set('display_errors', 1); remove #– RaghuAug 16, 2017 at 10:15
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1 Answer
This is possibly a PHP issue either caused by an extension, modification or incompatible PHP version. I would comment but don't have reputation so I am answering instead.
In the browser look at the html source code - this can indicate where the page stops rendering exactly to help pinpoint the issue.
Check the error logs for the webserver you are using (apache / nginx for example) Check the error logs for PHP and PHP-FPM(if using).
Check the version of PHP you are using is compatible with the version of magento you are using - for example PHP 7 will cause this issue.
Try disabling any extensions one by one to test. Do this by changing the xml file for the module in /app/etc/modules/ to be set to false instead of true, clear cache if on afterwards.
