Magento 2.1.0
Porto theme

I have installed Magento 2.1.0 and the Porto theme. I have made no additional changes whatsoever except I tried to clear Cache and re-index (which I guess can't be done through the Admin panel no more?)

Now what happens is - some images are completely missing such as on the Payment page - it's missing the "Acceptance Mark" (that's the alternate text for the image anyways) for PayPal Express Checkout. I'm also missing the logo in the top left hand corner of the Admin page (which I changed and then it was showing fine) and the Magento Admin Panel logo on the login into the Admin panel page. enter image description here

Any ideas what I did to cause this and how to fix it and make sure these images do not go away in the future?

I will include 3 screen-shots of what I'm talking about...

enter image description here

enter image description here

  • you should run php bin/magento setup:static-content:deploy this command. and then give full permission. Aug 14, 2017 at 15:55

1 Answer 1


You can run below command from magento root folder.

php bin/magento setup:static-content:deploy

This will download the content perfectly in respective folders.

set permission if needed after running above command.


  • Would this mess up the graphics/design I got going from the Porto theme? The images were there before but later disappeared... What are the correct permissions? Thank you for helping! ;-)
    – Allysin
    Aug 14, 2017 at 17:38
  • chmod -R 777 pub and chmod -R 777 var.. it wont mess up anything. It will just regenerate content inside pub folder Aug 14, 2017 at 17:41
  • Thank you. Last question - can I chmod the pub and var directories to 777 via FTP? I know how to do that...
    – Allysin
    Aug 14, 2017 at 17:44
  • Right click on the folder like var or pub and enter 777 in Numeric Value.. and check "Recuse into sub directories" to TRUE. Aug 14, 2017 at 17:53
  • does it works ? Aug 14, 2017 at 17:59

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