From Today my CCAvenue asking extra details from customer like entering card details before going to CCAvenue Payment Page. Usually when customer select CCAvenue redirect to CCAvenue payment page then only asking card details, net banking, wallet, etc.

Screen shots :

Usually, CCAvenue Option like: https://snag.gy/9p2Wfq.jpg after click continue to redirect to the Payment page.

From Today it looks like: https://snag.gy/DTZ1bg.jpg Asking Card details. After entering card details, then will be open payment page, and again entering card details. Why getting this error. CCAvenue options label also not showing.

How can I solve this un relevant entering card details before redirect payment page?

  • If there is no change done by any admin option should not change if its suddenly asking for CC information on your site without making change is not good its looks like someone hacked and added code for collection card data check your site immediately. These things are not suddenly happens.
    – Aman Alam
    Aug 4, 2017 at 9:36
  • customer login not working,, is any issue?
    – zus
    Aug 4, 2017 at 10:04
  • This is working ccavenue : snag.gy/3GNrkR.jpg
    – zus
    Aug 4, 2017 at 10:36
  • this is error ccavenue : snag.gy/8mgxVf.jpg
    – zus
    Aug 4, 2017 at 10:38
  • 1
    post as an answer, may be useful to others.
    – zus
    Aug 4, 2017 at 11:20

1 Answer 1


If there is no changes done by any admin user, then any option should not change. If website suddenly started asking for Credit Card information on your website without making any change is not good, its looks like someone hacked your website and added code for collection of Credit Card data, check your site immediately, These things are not suddenly happens until changes are made.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.