I have deleted all the database from /var/backups folder. but I have a copy of those database in my local hard drive so I copy database and paste in /var/backups Now Database is showing in admin but when i try to rollback it shows loading but nothing happens.

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It also showing wrong date of database and when i add more database in var/backups folder it shows error enter image description here

  • It may help if you go to the var/report folder and check for the error log to get some hint.
    – Mehdi
    Jul 27, 2017 at 18:18

1 Answer 1


Do you have access to your hosting service? Usually, Magento tools (backup, import, export) never works.

I suggest you to use phpMyAdmin from your hosting to import the database. You just go to your database, click Import and select your .sql file. Or, if you have SSH access, you can also do it using this command:

mysql -u [username] -p [database_name] < [dumpfilename.sql]

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