1

I am trying to create a downloadable product in Magento 2.1.7 but when I try to upload the downloadable file, I am getting this error:

Attention The file was not uploaded.

I tried changing the version but get the same result. Even when I try the direct URL to download the file, it shows error.

Improve this question

2 Answers 2

Reset to default
4

This error can be caused by server permissions / configurations. It could simply be a permission issue so please ensure your web server user has full rights as per it's recommended in devdocs http://bit.ly/2v325mQ.

If that doesn't resolve the issue then you may want to look at the file size and see it's not larger than the allowed file size on your server.

Improve this answer
2
  • 1
    How to change the file size??
    – sam
    Jul 25, 2017 at 10:34
  • 1
    Increase the values of upload_max_filesize in your php.ini file and if necessary change post_max_size too.
    – Devtype
    Jul 25, 2017 at 11:23
0

There could be several Issue for this Error.

  1. There Could be wrong ownership assigned to the required pub/media directory in case if it is media otherwise var/ folder.

  2. We need to provide Permission to read and write to the Magento user as well as the Apache Usergroup.

  3. The another issue could be the PHP configurations of the file_uploads should be enabled and upload_max_filesize, post_max_size configurations should be higher then the size of actual file you are trying to upload.

You can also increase the max_execution_time in case your file is large and takign longer time to execute on the server.

If this answer help you in any way you can upvote, I shall be thankful.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.