In Magento 1.7, I just tried accessing Admin -> Catalog -> Manage Categories, and I got a 403 Forbidden error (You don't have permission to accesson -url- on this server.).

Before that, I modified the file and folder permissions, and I wonder if I did something wrong when doing so and that's why now I can't access it.

Which are the appropriate file and folder permissons? Any ideas why I cannot access the Categories section?


Just changed the mod security rule, Please check below url for 403 error :


  • Thank you. I already saw this thread. Should I contact my host provider? Are they responsible for any possible changes in mod_security? And if so, should I ask them to revert the changes or what should I ask? – LeCodeur Jul 24 '17 at 8:53
  • Yes , you can contact with your host provider. – manoj pal Jul 24 '17 at 8:55
  • Could you please tell me which are the appropriate folders/files permissions ? – LeCodeur Jul 24 '17 at 10:40
  • Contacting the hosting provider did the work. Thank you. – LeCodeur Jul 25 '17 at 10:00

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.