I have a Magento website that has b2b registration enabled. When I visit the link www.mysite.com/b2b it gives the ability of registration and after the customer clicks on submit a message pops up that says You will receive a confirmation e-mail. The e-mail never arrives though. Where could the problem be? Thank you in advance

  • check you are configured cron correctly. also check mail are send to spam Jul 18, 2017 at 13:12

1 Answer 1


It turned out that I needed to access the admin panel and then Customers->Manage Customers and then Account->Information and then expand the Is Confirmed menu and change it to Confirmed. Also check the box about sending welcome. After that, depending on the Cron, the B2B client receives the confirmation e-mail.

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