In Magento2, Whenever a new product review posted in my store, I couldn’t get any notification. I’m always navigating to the review section to check and moderate the reviews/ratings. Is there any admin configuration available to get the product reviews/ratings notification via email?
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I haven't found such option by default in CE.
You could create a simple module that does it. Create standard module structure/files, then:
etc/events.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Event/etc/events.xsd">
<event name="review_save_after">
<observer name="Foo_ReviewNotification::review_save_after" instance="Foo\ReviewNotification\Observer\ReviewObserver" />
</event>
observer/ReviewObserver.php
<?php
namespace Foo\ReviewNotification\Observer;
class ReviewObserver implements \Magento\Framework\Event\ObserverInterface
{
protected $_registry;
protected $_scopeConfig;
public function __construct(
\Magento\Framework\Registry $registry,
\Magento\Framework\App\Config\ScopeConfigInterface $scopeConfig
) {
$this->_registry = $registry;
$this->_scopeConfig = $scopeConfig;
}
public function execute(\Magento\Framework\Event\Observer $observer) {
$event = $observer->getEvent();
$storeScope = \Magento\Store\Model\ScopeInterface::SCOPE_STORE;
$notifyEmail = $this->_scopeConfig->getValue("trans_email/ident_general/email", $storeScope);
$product = $this->_registry->registry("current_product");
$name = $product->getName();
$sku = $product->getSku();
$emailBody = "Product name: {$name} \n SKU: {$sku} \n Review id: {$review->getId()} \n Customer id: {$review->getCustomerId()}";
// Mail me
$headers = "From: {$notifyEmail}\r\n" .
"Reply-To: {$notifyEmail}\r\n";
mail($notifyEmail,"New product review - {$name}", $emailBody, $headers);
return;
}
}
That's a very basic module. You can improve it if needed.
I have done the same thing.
app/code/vendor/module/etc/events.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Event/etc/events.xsd">
<event name="review_save_after">
<observer name="vendor_email_review" instance="vendor\module\Observer\ReviewObserver" />
</event>
</config>
app/code/vendor/module/Observer/ReviewObserver.php
<?php
namespace Vendor\Module\Observer;
use Magento\Framework\Mail\Template\TransportBuilder;
use Magento\Store\Model\ScopeInterface;
class ReviewObserver implements \Magento\Framework\Event\ObserverInterface
{
protected $_registry;
protected $_scopeConfig;
private $_productRepository;
protected $_reviewFactory;
protected $_storeManager;
public function __construct(\Magento\Framework\Registry $registry, \Magento\Framework\App\Config\ScopeConfigInterface $scopeConfig, \Psr\Log\LoggerInterface $logger, TransportBuilder $transportBuilder, \Magento\Catalog\Api\ProductRepositoryInterface $productRepository, \Magento\Review\Model\ReviewFactory $reviewFactory, \Magento\Store\Model\StoreManagerInterface $storeManager)
{
$this->_registry = $registry;
$this->_scopeConfig = $scopeConfig;
$this->logger = $logger;
$this->transportBuilder = $transportBuilder;
$this->_storeManager = $storeManager;
$this->_productRepository = $productRepository;
$this->_reviewFactory = $reviewFactory;
}
public function execute(\Magento\Framework\Event\Observer $observer)
{
$objectManager = \Magento\Framework\App\ObjectManager::getInstance();
$state = $objectManager->get('Magento\Framework\App\State');
if ($state->getAreaCode() != 'adminhtml')
{
$revieww = $observer->getEvent()
->getDataObject();
$reviewId = $revieww->getReviewId();
$product = $this
->_registry
->registry("current_product");
$name = $product->getName();
$sku = $product->getSku();
$productt = $this
->_productRepository
->getById($product->getId());
$prodlink = $productt->getUrlModel()
->getUrl($productt);
$productId = $product->getId();
$rtitile = $this
->_reviewFactory
->create()
->load($reviewId)->getTitle();
$rdetail = $this
->_reviewFactory
->create()
->load($reviewId)->getDetail();
$rdate = $this
->_reviewFactory
->create()
->load($reviewId)->getCreatedAt();
$storeEmail = $this
->_scopeConfig
->getValue('trans_email/ident_support/email', ScopeInterface::SCOPE_STORE);
$storeName = $this
->_scopeConfig
->getValue('trans_email/ident_support/name', ScopeInterface::SCOPE_STORE);
$receiverInfo = ['name' => $storeName, 'email' => $storeEmail];
$customerSession = $objectManager->get('Magento\Customer\Model\Session');
if ($customerSession->isLoggedIn())
{
$email = $customerSession->getCustomer()
->getEmail();
$uname = $customerSession->getCustomer()
->getName();
}
else
{
$email = "Guest";
$uname = "Guest";
}
$store = $this
->_storeManager
->getStore();
$templateParams = array();
$templateParams['review_id'] = $reviewId;
$templateParams['product_name'] = $name;
$templateParams['email'] = $email;
$templateParams['store'] = $store;
$templateParams['prodlink'] = $prodlink;
$templateParams['uname'] = $uname;
$templateParams['administrator_name'] = $receiverInfo['name'];
$templateParams['sku'] = $sku;
$templateParams['rtitle'] = $rtitile;
$templateParams['rdetail'] = $rdetail;
$templateParams['rdate'] = $rdate;
$transport = $this
->transportBuilder
->setTemplateIdentifier('review_email_observer')
->setTemplateOptions(['area' => 'frontend', 'store' => $store->getId() ])
->addTo($receiverInfo['email'], $receiverInfo['name'])->setTemplateVars($templateParams)->setFrom('general')
->getTransport();
try
{
$transport->sendMessage();
}
catch(\Exception $e)
{
$this
->logger
->critical($e->getMessage());
}
}
}
}
app/code/vendor/module/etc/email_templates.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Email:etc/email_templates.xsd">
<template id="review_email_observer" label="ReviewObserver" file="reviewemail.html" type="html" module="Vendor_Module" area="frontend"/>
</config>
app/code/Vendor/Module/view/frontend/email/reviewemail.html
<!--@subject {{trans "New Review from %uname has been submitted on %product_name" product_name=$product_name uname=$uname}} @-->
<!--@vars {
"var store.getFrontendName()":"Store Name",
"var customer.name":"Customer Name",
"var administrator_name":"Administrator Name"
} @-->
{{template config_path="design/email/header_template"}}
<p class="greeting">{{trans "Hello <b>%administrator_name</b>," administrator_name=$administrator_name|row}}</p>
<p>{{trans 'The customer named <b>%uname</b> just submitted a review on %store_name:' uname=$uname store_name=$store.getBaseUrl()|row}}</p>
<table style="width: 750px;border-collapse: collapse;margin:50px auto;" border="1px">
<tr style="background: #eee;">
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Review ID</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%review_id</td>" review_id=$review_id|row}}
</tr>
<tr>
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>SKU</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%sku</td>" sku=$sku|row}}
</tr>
<tr style="background: #eee;">
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Product</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><a href='%prodlink'>%product_name</a></td>" product_name=$product_name prodlink=$prodlink|row}}
</tr>
<tr>
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Review Summary</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%rtitle</td>" rtitle=$rtitle|row}}
</tr>
<tr style="background: #eee;">
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Review Detail</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><q><i>%rdetail</i></q></td>" rdetail=$rdetail|row}}
</tr>
<tr>
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Customer Name<b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%uname</td>" uname=$uname|row}}
</tr>
<tr style="background: #eee;">
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Customer Email</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%email</td>" email=$email|row}}
</tr>
<tr>
<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'><b>Date & Time</b></td>
{{trans "<td style='padding: 10px;border: 1px solid #ccc;text-align: left;font-size: 18px;'>%rdate</td>" rdate=$rdate|row}}
</tr>
</table>
{{template config_path="design/email/footer_template"}}
