I am using Magento CE 1.8.1 and when I go to System->Configuration and click on "payment methods", It doesn't go anywhere. It tries loading and fails without any error at :


It is a clean install from the new download of their website, and I don't know what is wrong.

This is my first try with Magento so I may not have done something right.

Please, can anyone help me out?

  • Can you provide the actual error message? Or maybe a screen capture of what you see? – diazwatson Aug 2 '17 at 22:06

Are you using PHP 5.4? If so, you will run into an error on that page involving one of the models for Sales/Order. Downgrade to PHP 5.3.24 or there is a patch available for 5.4 from Magento


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