I've been building on a Magento 2.1.7 store for a while now and changed all Magento email templates using the built-in editor, however, I can't seem to find the config value for which template to use when a customer changes its email address, I've looked around in every store config page possible.

All I can see is the value being created in vendor/magento/module-customer/etc/config.xml:30

Does anybody know how to set this template in the store configuration?

Thanks in advance!

  • Are you looking for change password template for load template? Commented Jul 13, 2017 at 13:05

2 Answers 2


If you want to set change password template, see below details

Admin >> Marketing >> Email Templates >> Add New Template >> Load default template >> Template

Select "Change Email"

"Change Email" template is use for customer change password.

  • Sorry, I asked for the wrong template, I've updated my question.
    – Roy van Os
    Commented Jul 14, 2017 at 9:30
  • See my updated answer. Commented Jul 14, 2017 at 10:00
  • This issue was a bug in Magento 2.1.7, it has been fixed in Magento 2.1.8, thank you for your answer anyways!
    – Roy van Os
    Commented Aug 30, 2017 at 9:07

This issue was a bug in Magento 2.1.7, it has been fixed in Magento 2.1.8

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