I have added the logo image in Content->Configuration->My custom theme Edit->Transactional Emails->Logo but it goes to 404.

I gave full permission too but Logo image goes to 404.So in email template image is not coming. How can I fix this?

1 Answer 1


This bug is a Magento bug.

You can temporary fix

You can create the folder yourself pub/media/email/logo/ and then upload the same image to that folder. if you copy from


the destination directory structure should look like


There is a fix but it has not been released to the stable release of Magento 2 yet:



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