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I am trying to figure out the optimal size for the 'small' images (the one that will appear on a category page) but no matter what size or resolution I make them, they appear as low resolution - I have tried them from as high as 2000 x 2000 px - down to 250 x 250 px and they are always saved as optimized for web through Photoshop

  • To add to Fabian Schmenglers answer, depending on your theme you may also have a css height & width on the img tag, which may distort the image. – tecjam Jul 10 '17 at 15:40
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All images in the frontend are automatically resized based on theme settings. The sizes are defined in etc/view.xml of the theme and are different for various areas, like the category grid.

For example: luma/etc/view.xml

<image id="category_page_grid-1" type="small_image">
    <width>240</width>
    <height>300</height>
</image>
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