I have a very long standing issue with PayPal Payments Pro in magento. If a customer places an order using PayPal express they don't receive the order email. If a customer pays with card they get it with no problems.
I have spent a lot of time investigating this with no joy at all. I am wondering if other people have had the same issue and if anyone has managed to solve it. I am running magento community 1.9.2.
The IPN seems to be working properly, and there are no orders in the email que.
Any help would be gratefully appreciated.