I have checked with all latest and oldest version of magento 2 but contact us email is not sending to admin.

I have already set the configuration in admin with admin email and etc.

I am getting rest all the emails like registration, newsletter subscription etc. but don't get contact us email.

  • Can you look at the log files?
    – Marc Pont
    Jun 29, 2017 at 7:52
  • Yes i have checked there is no logs related to this. May its magento 2 default issue. Jun 29, 2017 at 10:04
  • contact us email is not sent to admin you need to custom code the logic of sending email to admin.!
    – mp196
    Jun 29, 2017 at 11:30

3 Answers 3


I think you forgot to set contact mail id. Please check can you set admin mail id in contact tab? if not just set. Magento 2 not issue in Contact us.

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  • This is not the issue! Mine is configured and I have cleared all of the cache and etc. but it keeps sending to: 1BD1882D0C 11669 Tue Feb 12 17:33:46 [email protected] (connect to example.com[]:25: Connection timed out) [email protected]
    – user76920
    Feb 12, 2019 at 17:37

I had the same issue. I figured out that if you done have a valid template, (install without sampled data) it wont sent the email, and it will not put out any message.

So make sure you have a valid email template.


If anyone is reading this and has this issue, I changed the 'Email Sender' to "General Contact" and it started working (mine was set to "Custom Email 2")

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