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When I click the link to edit a customer's details just get a blank page. The error log shows

PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 3072 bytes) in /data02/username/public_html/buyonline/app/code/core/Mage/Paypal/Model/Payflowpro.php on line 534

I uploaded a php.ini file to increase the memory_limit - php_info() shows that the memory limit was successfully increased to 256M, but doing anything on the site gives the error

There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 1077401299661

I deleted it and re-uploaded the php.ini file after clearing caches and disabling the compiler following advice at Correct Method of Flushing Caches & Managing the Compiler. When I try to enable the compiler again I get a similar error:

There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 338654716846

Changing the memory limit setting in the htaccess file has no effect.

Has anyone any further ideas as to how to fix this?

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  • 1
    what is the error for the exception that is printing after you modify php.ini ? check in var/report folder
    – Priyank
    Commented Jun 26, 2017 at 11:21
  • "The PDO extension is required for this adapter but the extension is not loaded" which is common to all instances. @userpk
    – Nick Iredale
    Commented Jun 27, 2017 at 12:33
  • Full first line: a:4:{i:0;s:78:"The PDO extension is required for this adapter but the extension is not loaded";i:1;s:2684:"#0 /data02/username/public_html/buyonline/lib/Zend/Db/Adapter/Abstract.php(248): Zend_Db_Adapter_Pdo_Abstract->setFetchMode(2)
    – Nick Iredale
    Commented Jun 27, 2017 at 12:40

1 Answer 1

Reset to default
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in .htaccess add php_value memory_limit 1G

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  • The change doesn't show in phpinfo(), so presumably it hasn't changed the memory limit. Or does php not detect changes set via htaccess?@Vijay-CyberLocker
    – Nick Iredale
    Commented Jun 28, 2017 at 16:07
  • at bottom define and check root file may be defined
    – Vijay Khirade
    Commented Jun 28, 2017 at 17:04
  • Some missing here?
    – Nick Iredale
    Commented Jun 28, 2017 at 17:18

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