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i have applied SUPEE PATCH 9767 into my Magento 1.9 environment. Im using my custom theme for my store, before applying the patch there was no error in the checkout page. But after applying the patch the checkout page freezes at the Billing information . If i fill address and click on Continue - it justs shows the loading next step buffer and nothing happens. I checked in the Console also, there was no error thrown. can anyone explain what is happening?

Note: If i revert back the patch , the checkout is working fine

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4 Answers 4

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The problem is that the form key has not been added to your custom theme templates.

To add them, use this little script : https://gist.github.com/schmengler/c42acc607901a887ef86b4daa7a0445b

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patch 9767 adds form keys to the following forms:

Shipping cart form:

app/design/frontend/<package>/<theme>/template/checkout/cart/shipping.phtml

Multishipping billing checkout form:

app/design/frontend/<package>/<theme>/template/checkout/multishipping/billing.phtml

Multishipping shipping checkout form:

app/design/frontend/<package>/<theme>/template/checkout/multishipping/shipping.phtml

Billing checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/billing.phtml

Shipping checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping.phtml

Payment checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/payment.phtml

Shipping method checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping_method.phtml

Persistent Billing checkout form:

app/design/frontend/<package>/<theme>/template/persistent/checkout/onepage/billing.phtml

What to do:

If you're using with custom versions of those templates you'll have to update them by adding the following code into them:

<?php echo $this->getBlockHtml('formkey') ?>

For more reference, https://magento.stackexchange.com/a/176958

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Formkey may be missing in your theme. Please check in your theme for following file.

<?php echo $this->getBlockHtml('formkey') ?>



 /app/design/frontend/YourPackage/YourTheme/template/checkout/onepage/billing.phtml

/app/design/frontend/YourPackage/YourTheme/template/checkout/onepage/shipping.phtml
/app/design/frontend/YourPackage/YourTheme/template/persistent/checkout/onepage/billing.phtml

/app/design/frontend/YourPackage/YourTheme/template/checkout/onepage/payment.phtml
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Also include form key in this file for multiaddress shipping

app/design/frontend/YourPackage/Yourtheme/template/checkout/multishipping/addresses.phtml

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