I have uploaded a gif image for a product, after uploading it is working in the backend, but When I go to frontend on product details page it is not working I mean it is not showing its animated view.

  • have you found solution for this ? Aug 21, 2017 at 7:09
  • i am working for the same but not found any solution for this if you have please share it. Sep 24, 2018 at 8:35

1 Answer 1


It converts it into another gif image.

i.e. if you upload photo.gif it will now be photo_1.gif

Use an FTP Program to upload the original photo.gif, but rename it to photo_1.gif and overwrite the smaller converted file.

The animated gif should work now.

This works on Magento 1.9x for Category images

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