I am facing error Sorry, no quotes are available for this order at this time.I am using Webshopapps Matrix extension for shipping and import the shipping charges through csv(see below image of csv).For simple i have weights like (5000,0.5000).Can someone tell me why i got this error.Thanks in advanceenter image description here

  • We assume you are shipping to GBR? – Fabian Blechschmidt Apr 1 '14 at 13:30
  • these are country names. – Mahmood Rehman Apr 1 '14 at 13:58
  • I know. You don't mention this in the question, so when you are shipping to germany, there is no quote for shipping... – Fabian Blechschmidt Apr 1 '14 at 18:45
  • 1
    Mean it will only work for country that are in csv right ? but i want to shipp to U.K and that are in csv – Mahmood Rehman Apr 2 '14 at 4:23

There could be a number of reasons. Firstly, there is no value for the "Delivery Type", so you need to fill this out, i.e. "Standard Delivery", "Next Day Delivery" or whatever.

Could you then also tell us about the product. What is it's weight? From memory, if the weight is 0, it will be ignored.

If you have more than one store, you will need to upload the csv to each store too.

  • Also, you have gaps in your weights. What happens if the combined weight is 100.5? Your FROM should be the last one's TO. – Douglas Radburn Apr 1 '14 at 10:34
  • Yep Douglas is correct with that. So on 1 line is 0-100, line 2 should be 100-200. Admittedly, the example that is shown on WSA doesn't show this, but it is the correct way to do it. – JamesAllwood Apr 1 '14 at 10:38
  • i have multiple products in cart like simple and configurable.The weight of simple on is 500.0000 and configurable have no weights.So that might be issue ? – Mahmood Rehman Apr 1 '14 at 10:56
  • I have one store with multiple languages. – Mahmood Rehman Apr 1 '14 at 10:57
  • i have weights like 0.5000 or 500.0000.what i will do to remove the error ? – Mahmood Rehman Apr 1 '14 at 11:00

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