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This question already has an answer here:

I am getting below error in magento2 local system.

We're sorry, an error has occurred while generating this email.

Can anyone help me please

marked as duplicate by liyakat, Keyul Shah, Siarhey Uchukhlebau, Amit Bera, Murtuza Zabuawala Jun 2 '17 at 12:28

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • What are you using in your local system? Is it DevBox? What are the steps you are doing that triggers the error? Anything in Magento logs? – Mageinn May 30 '17 at 16:19
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this is usual problem if you install the sample data (or even without sample data in many cases).

This may be due to some php-extension not installed properly, there are plenty of answers you can have a look at these.

Magento 2 error: We're sorry, an error has occurred while generating this email

https://www.yireo.com/tutorials/magento/magento-2/1796-we-re-sorry-an-error-has-occurred-while-generating-this-email

https://stackoverflow.com/questions/35356517/magento2-error-were-sorry-an-error-has-occurred-while-generating-this-email/38933708

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