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I have created a Tax Free Customer Group, so when a customer logged in, the price should be displayed without tax. And this is working find on a clean Magento installation.

When I implement this on my live site, all prices are displayed with tax. It simply ignored my Tax Free Customer Group.

I have the following code to display price, which is the same code as in a clean Magento installation.

$this->helper('checkout')->formatPrice($this->getTotal()->getValue()) 

Any reason why this code doesn't take customer group in consideration?

PS: I've also checked the admin, which is the same setup as in a clean Magento installation, where the tax free customer group worked.

enter image description here

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OK, I fixed it.

It's the Enable Cross Border Trade calculation setting under System -> Configuration -> Sales -> Tax, that needs to be turned off.

  • mark it as the answer – jscar May 26 '17 at 12:35

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