We need to migrate the Customers and Orders History from Magento 1.7 to a Multistore Magento 2.

I was using the migration tools and tried to migrate at least the customers:

  <steps mode="data">
    <step title="Customer Attributes Step">

But I was unsuccessful.

Though, the migration output was successfully:

$php bin/magento migrate:data /fullpath/vendor/magento/data-migration-tool/etc/ce-to-ce/

    [2017-05-22 08:59:21][INFO][mode: data][stage: integrity check][step: Customer Attributes Step]: started
    [2017-05-22 08:59:21][INFO][mode: data][stage: setup triggers][step: Stage]: started
    [2017-05-22 08:59:21][INFO][mode: data][stage: data migration][step: Customer Attributes Step]: started
    [2017-05-22 08:59:21][INFO][mode: data][stage: volume check][step: Customer Attributes Step]: started
    [2017-05-22 08:59:21][INFO][mode: data][stage: volume check][step: Customer Attributes Step]: Migration completed%              

There is no customer records in admin panel

I have already a couple of days of struggling but I'm keep getting dead ends. Please help me to solve issue.

Maybe it is better to migrate first everything in a Multistore? What do you think?


Sadly, I didn't receive any feedback to this problem.

So, I decided to take a longer run, not sure if it will get me to the end result though:

  1. Configured a Magento 2 multistore websites with all 4 websites + stores.
  2. I started to migrate every Magento 1.7 store into a separate Magento 2 store. That means for all 4 stores of Magento 1.7 I ended up with another 4 stores of Magento 2.
  3. Then I exported the customers: Systems > Export > Customer Main File to a CSV file, edited the CSV file to reflect the Website Id and store ID I was importing to.

Now, the next point on the Agenda: How to migrate the sales Data or at least just the orders history???!!

If anyone has any any suggestion please give a hand of help - and I'll be for ever grateful :).

Thank you.

  • please post all output of migration tool.
    – Jarnail S
    May 22, 2017 at 10:38
  • And yes its possible to migrate customer and orders and i had did with magento 1.9 version.
    – Jarnail S
    May 22, 2017 at 10:47
  • Did you reindex from command line ? May 22, 2017 at 10:49
  • Please check after doing reindex in Magento2 May 22, 2017 at 11:09
  • @Jai any help would be very very useful. Regarding the output - I'm afraid that was everything. Before, I have ignored a couple of fields like store_* so the settings will not be overwritten by migration.
    – obsergiu
    May 22, 2017 at 11:12

1 Answer 1


Checklist before starting migration:

  • You should start migration in fresh magento 2 with No sample-data. Please make sure to take backup of site and database.
  • Create a copy of database (M1 database) which need to mirgate to M2 site. Connect to this database and Both will be on same hosting.
  • Make sure you check the connection by test file to both database. This makes sure our migration work better.
  • Config.xml file path must be :Root-Site/vendor/magento/data-migration-tool/etc/ce-to-ce/

Now we will start migration. I expect you have installed correct version of migration tool.

To migrate customer and orders history: We only need to deal with DATA method and data-mode only need below content:

 <step title="Customer Attributes Step">

<step title="Map Step">
 <step title="OrderGrids Step">
 <step title="SalesIncrement Step">

Mapping of map.xml:


Crypt key:

<crypt_key>e07mfa00b35f52628ae81d89c4a8cc6db</crypt_key> <!-- ADD your crpted key here from M1 -->

Execute below command in root of M2 installation. There should not any change in this command and config file MUST be in this location.

php bin/magento migrate:data -r --reset vendor/magento/data-migration-tool/etc/ce-to-ce/

Clean,flush and reindex from CLI. You will be able to see orders and customers in Admin dashboard.

Map.xml file play important role in migration.If there is any error, post in comment. I will update answer according to your need.

  • Thank you @Jai for your answer I'll give a try and update the outcome here. Do you think is possible to configure the migration process into one store from the multistore website? I have: ex1.com and ex2.com and I migrate them to ex.com. Anyway,I'll try your code and update you, thank you.
    – obsergiu
    Jun 2, 2017 at 10:01
  • Yes,it possible to migrate process from one store to multiple website. And you may have some issue in process, post here I try to sort out. And if there is any confusion pls also comment. Good luck
    – Jarnail S
    Jun 2, 2017 at 10:04
  • @Jai for migrate one store from multistore we have to add anything to command or need to change it in files. if possible please let me know. Apr 26, 2018 at 12:17
  • i haven't tried that but you can migrate all and change the setting in admin. In this way, you will get all data and will remove other store setting from admin. That's fast way, I believe.
    – Jarnail S
    Apr 26, 2018 at 12:28
  • @Jai yes thats good but i am looking for something which is work using migration-tools if i get something. I will inform you. Apr 27, 2018 at 3:34

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