Hi I am having issues with subscriptions and my site sending emails out. I'm pretty sure they are being caused by the same thing but I can't figure out what. Whenever a user tries to subscribe they get this message: "Something went wrong with the subscription."

Also, the site is not sending out any emails (Account Signup, Newsletter, Forgot Password Request, etc)

Mandrill is disabled. (Disabling this fixed one of my other sites but not this one.)

1 Answer 1


Uninstall MageMonkey and test it will probably clear up your issue. MageMonkey for Magento 2 was (and probably still is) preventing transactional emails from sending.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.