0

I am unsure if this post belongs here or on Server Fault as I cannot say for sure if this is a Magento 2 issue or a Postfix issue.

Environment Magento 2.1.2 Postfix 2.11.0 Ubuntu 14.04.5 LTS Trusty Tahr

First to skip the obvious questions: Magento 2 configuration checks:

  1. Stores --> Configuration --> Sales --> Sales Emails --> All are enabled (Not that it matters as I am clicking on the send button of an existing order)
  2. Stores --> Configuration --> Advanced --> System --> Mail Sending Settings --> Disable Email Communications = No

To ensure that Magento is providing the correct details I added some logging statements into {magento_root}/vendor/magento/framework/Mail/Transport.php to spit out the contents of \Magento\Framework\Mail\MessageInterface $message and confirmed that the "To" value in the headers, the "to" and the "recipient" address were all correct.

Postfix settings: main.cf

alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases
append_dot_mydomain = no
biff = no
config_directory = /etc/postfix
inet_interfaces = all
inet_protocols = ipv4
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 0
mydestination = localhost.mydomain.co.uk, , localhost
myhostname = mydomain.co.uk
mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128
myorigin = /etc/mailname
readme_directory = no
recipient_delimiter = +
relayhost = [smtp.office365.com]:587
sender_canonical_maps = regexp:/etc/postfix/sender_canonical

# SMTP
smtp_always_send_ehlo = yes
smtp_generic_maps = hash:/etc/postfix/generic
smtp_send_dummy_mail_auth = no
smtp_sasl_auth_enable = yes
smtp_sasl_password_maps = hash:/etc/postfix/smtp_sasl_password_map
smtp_sasl_security_options = noanonymous
smtp_sasl_tls_security_options = noanonymous
smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_unauth_destination
smtpd_sasl_auth_enable = yes

# TLS
smtp_tls_cert_file = /opt/bitnami/apache2/conf/www_mydomain_co_uk.pem
smtp_tls_key_file = /opt/bitnami/apache2/conf/www_mydomain_co_uk.key
smtp_tls_policy_maps = hash:/etc/postfix/tls_policy
smtp_tls_security_level = encrypt
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache
smtp_use_tls = yes
smtpd_tls_cert_file = /opt/bitnami/apache2/conf/www_mydomain_co_uk.pem
smtpd_tls_key_file = /opt/bitnami/apache2/conf/www_mydomain_co_uk.key
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache

generic

root@localdomain customerservices@mydomain.co.uk
@localdomain customerservices@mydomain.co.uk

sender_canonical

/.+/ customerservices@mydomain.co.uk

smpt_sasl_password_map

[smtp.office365.com]:587        customerservices@mydomain.co.uk:somepassword

tls_policy

smtp.office365.com      encrypt

Now the output I'm seeing in /var/log/mail.log is:

May 10 16:23:01 mydomain postfix/pickup[11549]: 4D66124427: uid=1000 from=<bitnami>
May 10 16:23:01 mydomain postfix/cleanup[11580]: 4D66124427: message-id=<xxxxxxxxxxxxxx.xxxxxxxxxx@mydomain.co.uk>
May 10 16:23:01 mydomain postfix/qmgr[11550]: 4D66124427: from=<customerservices@mydomain.co.uk>, size=682, nrcpt=1 (queue active)
May 10 16:23:05 mydomain postfix/smtp[11582]: 4D66124427: to=<adminuser@mydomain.co.uk>, orig_to=<adminuser>, relay=smtp.office365.com[40.101.72.226]:587, delay=4.6, delays=0.02/0/4.2/0.37, dsn=2.6.0, status=sent (250 2.6.0 <20170510162301.$
May 10 16:23:05 mydomain postfix/qmgr[11550]: 4D66124427: removed

The to= is the admin username appended to the domain name and not the customers email in Magento.

The reason I am not sure if this is a Magento or Postfix issue is because sending a test email with:

echo "Test Message" | mail -s "Test Subject" someone@someemail.com

works fine!

Anyone have any ideas?

1 Answer 1

1

the "removed" means removed from the queue, not removed from your mailbox.

Does > sudo postqueue -p display anything interesting?

2
  • Just the above email that appears periodically on a retry doomed to failure. I also tried: sudo postsuper -d deferred to remove any potential items holding up the queue. Repeated email send from Magento above, same hting happens
    – HostMyBus
    May 11, 2017 at 8:18
  • Have also emptied the admin users mail box in postfix for good measure
    – HostMyBus
    May 11, 2017 at 12:01

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.