I believe it is a bug in Magento. I've confirmed same on new magento installation and on

'Search' and 'Reset filter' buttons does not work on Shopping cart tab - backend (Manage customers). When checked using firebug, it displays an error - ReferenceError: id_38724ef8c3ffc5020408a02bbe80530eJsObject is not defined

Edit: Found nothing except this link: https://github.com/magento/bugathon_march_2013/issues/36 which provides no help!

If anyone has found a solution, please share


Finally resolved the issue by overriding the block Mage_Adminhtml_Block_Customer_Edit_Tab_Cart

Set Id of the block on _construct()

public function __construct($attributes=array())
    $this->setId('customer_cart_grid' . $this->getWebsiteId()); // added code
    $this->_parentTemplate = $this->getTemplate();

And changed the url in getGridUrl() from /cart to /carts

public function getGridUrl()
    return $this->getUrl('* /* /carts', array('_current'=>true, 'website_id' => $this->getWebsiteId()));

Hope it helps someone :)

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