I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order table's column customer_firstname is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution? screen shot

  • It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there? May 2, 2017 at 6:06
  • Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
    – Jimul
    May 2, 2017 at 11:39

1 Answer 1


I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.

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