I am getting a fatal error on my website. I am using magento 1.8 version. Can anybody let me know what is the cause of it.

1 Answer 1


Are you using a new magento installation or installing already running site?

It's look like it is a already running site,which you are unable to configure on your machine or server.

There are some module in community codepool which are causing problem. You have to check the site after disabling them.

There may be a possibility that compilation mode is on. You have to check this, if it is on then disable it.

To disable compilation Go to root folder includes/config.php and comment every thing. clear cache and the try to run you store by hitting home page URL.

  • This is already a running website. Can you let me know the path to go to the config page as I am not a developer.
    – Mohit
    Apr 28, 2017 at 13:40
  • It is in /home/diamofft/public_html/includes/config.php. comment everything inside it. Apr 28, 2017 at 13:41
  • What do you mean by saying comment everything inside it ??
    – Mohit
    Apr 28, 2017 at 13:42
  • check that these two line are commented or not. define('COMPILER_INCLUDE_PATH', dirname(FILE).DIRECTORY_SEPARATOR.'src'); define('COMPILER_COLLECT_PATH', dirname(FILE).DIRECTORY_SEPARATOR.'stat'); Apr 28, 2017 at 13:43
  • Check this also. Please check if you have a folder named "errors" on your magento root (in /home/diamofft/public_html/) and whether there is a php file named report.php (probably someone had added entire errors folder to the gitignore or something? Apr 28, 2017 at 13:47

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