Is there a way to get cart abandonment statistics? I don't mean the number of visitors but the actual not finished sales. And what do you recommend as a solution that would send out a reminder (you have items in your cart - click here to check-out) kind of a solution?

2 Answers 2


You can use events sales_quote_add_item and sales_order_place_after log entries for statistics and compare quote items

Here are some free solution



  • Thank you for the info. I looked in the database and I can't find the things you mentioned there. Is it possible it is called differently in Magento
    – Allysin
    Apr 18, 2017 at 11:22
  • @Allysin these are events not tables , if you want to look for that data you can look in sales_flat_quote. look for active quotes with $collection = Mage::getResourceModel('reports/quote_collection'); $collection->addFieldToFilter('items_count', array('neq' => '0')) ->addFieldToFilter('main_table.is_active', '1') ->addFieldToFilter('main_table.store_id',array('eq'=>$store)) ->addSubtotal($store) ->setOrder('updated_at'); Apr 18, 2017 at 13:41
  • Thank you for your clarification. What are "events"? Do I find this in the database or elsewhere? This is not making much sense to me...Is there an easy way to do this?
    – Allysin
    Apr 18, 2017 at 19:04
  • easy way would be install the above free plugins and amend them as per your need , to answer what are events pierrefay.com/magento-training/event-observer.html Apr 19, 2017 at 5:16
  • I will accept your answer even-though this is NOT what I was looking for....it seems that everyone is just after getting their reputation points...
    – Allysin
    Apr 20, 2017 at 19:28

This is a good one: https://www.magentocommerce.com/magento-connect/triggmine-email-workflows-made-perfectly-easy.html

It also offers other campaigns like Win-Back clients, etc...

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.