505 errror

After re-indexing the Magento 1.9.1

  1. It freezes for some time and
  2. Gives 505 error as shown in below snapshot.

I contacted server administrator they say its Magento problem server is working perfectly.

  1. There is no error in server log neither in Magento log file

Any suggestion how to resolve this ?

Thank You.

  • magento.stackexchange.com/a/70172/49821 try with this way it might help. If you will do indexing by command line. – Dhaval Solanki Apr 13 '17 at 5:26
  • Thanks, for reply . I can't run putty on this server I don't have permissions. Even if I did it for once but I think this will be not a perfect solution, as server person already did 2 times for this website. Is there any other to solve this problem show that it won't happen again. – inrsaurabh Apr 13 '17 at 5:36
  • Yes I understand it. But in such cases ssh is required try to run commands with php hope it will work. – Dhaval Solanki Apr 13 '17 at 5:37
  • @Magento2Learner I asked server person they did indexing. But my concern is how can the client do this again and again if indexing required and why this happening. One more thing the database size id 1.5 GB I don't know why. I didn't make this website. – inrsaurabh Apr 13 '17 at 5:59
  • Indexing creates entry of url_rewrite in table so each time you reindex it will increase size of url_rewrite table. if clients need to do this then instead of that you can achieve this by cron job. schedule cronjob for indexing one time in a day. like that. – Dhaval Solanki Apr 13 '17 at 6:19

Login your server via SSH access and follow below instruction

  1. Fire this command cd /your_magento_root/
  2. Fire command php -f shell/indexer.php reindex
  3. Wait till above command complete its process
  4. Fire command rm -rf var/cache/*

    Fire all above command from your magento root directory

| improve this answer | |
  • I can't execute these commands. No privileges.But Re-indexing is done. I have to find why this is happening. Is database size matters. OR some SQL query is stuck making server too busy. – inrsaurabh Apr 13 '17 at 6:02
  • from your cpanel just delete var/cache folder and check if its working for you or not ?? – Murtuza Zabuawala Apr 13 '17 at 6:03
  • I used PHP to re-index . In some cases it works in some cases it don't. Do you know how to re-index all using PHP directly. – inrsaurabh Apr 16 '17 at 14:19
  • I think your issue with max_execution_time increase its value from php.ini and check may be it will work ,because reindexing with PHP needs time to execute the script and browser has to wait until that time – Murtuza Zabuawala Apr 17 '17 at 6:47

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