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I am using Magento community edition 1.9 and installed it to smarterasp.net. Whenever I try purchasing something and complete the process, I receive no email order notification. Nothing at all. Even when I try to invoice it, there is no invoice email. By the way, I already tried the fix available on the Internet, nothing works.

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    Have you tried to write a simple mail function in magento root and check if that is working. Apr 11, 2017 at 8:55

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Please check email queue to better troubleshoot email issue. As all Magento e-mails (including order confirmation and transactional) are queued and sent according to your configured cron schedule.

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    Please do not include your signature in your posts - you can leave them in your profile if you want to.
    – Glorfindel
    Apr 11, 2017 at 10:56
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Try first on localhost and install extension for mails like:

https://www.magentocommerce.com/magento-connect/smtp-pro-email-free-custom-smtp-email.html

If you need help installing, please, tell.

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  • Thanks for the help, but i want to know what is causing the issue?
    – GPS
    Apr 11, 2017 at 9:14

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