1

When a simple product that is configured to a configurable is bought then refunded and the 'return to stock' check box is ticked, it will return to stock the simple correctly but it will also add a quantity to the configurable product e.g configurable is set to 0 and the simples have their corresponding quantity, but when the refund goes through the configurable gets a 1 in quantity.

I have read that 'return to stock' can not be used when using a payment gateway?

Should my configurable be set to 'manage stock = no'? its currently set to yes as no will not show the 'return to stock' check box therefore can't return the stock back to the simple.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.