Shipping Address for new Customers return blank on payment step checkout

Question

On payment step default checkout I am trying to get the customer shipping address. But sometimes returns empty (please see the image below).

I am using a code similar to this to get the Shipping Address:

$quote = Mage::getSingleton('checkout/session')->getQuote();
$address = $quote->getShippingAddress();
print $address->getPostcode();

Anyone know why this happens? Thank in advance

Answer 1

If this is part of the one page checkout and you are working in a controller that extends Mage_Checkout_OnepageController, as the comments suggest what you should be able to do to get the shipping or billing information is call:

$this->getQuote()->getBillingAddress();
$this->getQuote()->getShippingAddress();

Another way of doing this could be to use the getAddressAction if you already know the address id then it might be worth considering this as this will return the address in json form:

/**
 * Address JSON
 */
public function getAddressAction()
{
    if ($this->_expireAjax()) {
        return;
    }
    $addressId = $this->getRequest()->getParam('address', false);
    if ($addressId) {
        $address = $this->getOnepage()->getAddress($addressId);

        if (Mage::getSingleton('customer/session')->getCustomer()->getId() == $address->getCustomerId()) {
            $this->getResponse()->setHeader('Content-type', 'application/x-json');
            $this->getResponse()->setBody($address->toJson());
        } else {
            $this->getResponse()->setHeader('HTTP/1.1','403 Forbidden');
        }
    }
}