I made a big mistake by not changing the "Send Emails To" Email address in:
SYSTEM - CONFIGURATION - GENERAL - CONTACTS - Email Options
The Email address in there was "email@example.com" this whole time and so the customers who filled out the CONTACT US form on the
page sent that message to firstname.lastname@example.org instead of our own Email address. I am not even sure if the email@example.com Email address exists? Are there copies of the messages that are actually SENT by the Magento system through this Contact Us page kept anywhere? Can they be retrieved? It's important for us to get them back if possible.
I checked the default Email address on our domain but did not find copies of messages there.
I sent a test message from my personal Email to "firstname.lastname@example.org" yesterday and just now the Email returned with "Undelivered Mail Returned to Sender".
Your message for email@example.com from 2017/03/08 could not be delivered. It's attached below.
4.4.0 smtp; 188.8.131.52: Timeout while connecting. Persistent Transient Failure - Other or undefined network or routing status
So this would indicate this Email address does not exist at all and the Emails were being returned to sender....Any idea where they were returned to? Maybe I can still look for them.