I want to know how to solve this issue, I have a problem with the saving value of the custom attribute, i referred to this tutorial .I had done the same thing as the tutorial thats why I didn't put my code. So when i create or edit an account he dont save the value of this custom attribute, but when i edit it manually in a backend and i save, i can get it in front !

The field that doesn't set value:

   <label for="w_telephone"><?php echo $this->__('Telephone') ?></label>
      <div class="input-box">
         <input type="text" name="w_telephone" id="w_telephone" value="<?php echo $this->htmlEscape($this->getCustomer()->getWTelephone()) ?>" title="<?php echo $this->__('Telephone') ?>" class="input-text" />

the new one for testing:

   <label for="w_pincode" class="required"><em>*</em><?php echo $this->__('Code pin') ?></label>
      <div class="input-box">
        <input type="text" name="w_pincode" id="w_pincode" value="<?php echo $this->escapeHtml($this->getCustomer()->getWPincode()) ?>" title="<?php echo Mage::helper('core')->quoteEscape($this->__('Code pin')) ?>" class="input-text required-entry" />

I tried to add a new one for testing, this new one "w_pine" works fine but not that of before "w_telephone".

  • did you add the form field to relevant form
    – Mujahidh
    Feb 19, 2017 at 4:11
  • once print your post request in proper controller and find that your field is in request with value or not Feb 19, 2017 at 6:35
  • Update your controller saveAction
    – Magento 2
    Feb 19, 2017 at 6:40
  • Logout admin and then try Feb 19, 2017 at 8:39
  • Look my edit please, yes i have my form field @Mujahidh i checked all parameters in navigator and he set the value of telephone field @ Gopal Patel Why i should update the savAction() ? @ Kothari the samthing doesnt work @ Supravat
    – PЯINCƎ
    Feb 19, 2017 at 10:06

1 Answer 1


I solved my problem, i hade some lines commented in my install script

$installer = $this;

$setup = new Mage_Eav_Model_Entity_Setup('core_setup');

$entityTypeId     = $setup->getEntityTypeId('customer');
$attributeSetId   = $setup->getDefaultAttributeSetId($entityTypeId);
$attributeGroupId = $setup->getDefaultAttributeGroupId($entityTypeId, $attributeSetId);

$installer->addAttribute("customer", "w_telephone",  array(
    "type"     => "varchar",
    "backend"  => "",
    "label"    => "Telephone",
    "input"    => "text",
    "source"   => "",
    "visible"  => true,
    "required" => true,
    "default" => "",
    "frontend" => "",
    "unique"     => true


$attribute   = Mage::getSingleton("eav/config")->getAttribute("customer", "w_telephone");

    '999'  //sort_order

//these lines start
//these lines end
$attribute->setData("used_in_forms", $used_in_forms)
    ->setData("is_used_for_customer_segment", true)
    ->setData("is_system", 0)
    ->setData("is_user_defined", 1)
    ->setData("is_visible", 1)
    ->setData("sort_order", 100)

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