No other information is given. (Or, if it is, I do not know where to look for it.)

I have a clean Magento install, no theme, no extensions, nothing.

I am on a shared server so direct php.ini edits are not available. (But, yes, I have adjusted memory limits through Cpanel as per articles found here and on github.)

I do have CLI access.

Running: Magento 2.1.4, PHP 5.6, MySQL 5.6, Server OS Linux.

Any helpful ideas would be welcome. I am well and truly stuck. Thank you!

  • 1
    Maybe add your own file to the site with the contents <?php echo phpinfo(); and compare your loaded modules with Magento's system requirements? – Darren Felton Feb 13 '17 at 19:55
  • 1
    Try deleting/renaming: <your Magento install dir>/var/.update_cronjob_status and <your Magento install dir>/var/.setup_cronjob_status. Also, check your file permissions are correct, it will often have a hissy-fit if it finds something that isn't spot on. – Nick Gulino Feb 14 '17 at 1:57
  • 1
    Also as Meogi suggested, use the phpinfo trick to check that the memory limits that you increased have taken effect. – Nick Gulino Feb 14 '17 at 2:14
  • 1
    Thank you! A place to begin. I'm new so not sure what protocols are, but I will certainly update as soon as I have tried your suggestions. I appreciate it! – GranolaGeek Feb 14 '17 at 3:10
  • Thanx, Guys. I'm not too sure how to setup this <?php echo phpinfo(); that's a new one for me. I did try renaming var/.update_cronjob_status and .setup, but the site loaded a blank page after that. – GranolaGeek Feb 15 '17 at 20:01

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.