I am sending a special welcome email to a registered customer.

eMail is sending fine. The problem is, it takes the logo and footer specified in luma theme Magento_Email.

In my own theme, i created Magento_Email with custom logo and custom footer. but it still takes the luma theme's parts.

Actually i thought my theme has a problem. But, every other customizing work in my theme works fine. So, the theme han't the problem. Any ideas ?

  • hi @Mr.Metz i have used custom email template and configured theme setting from content->Design->Configuration But still logo getting from luma theme can u advise ? – Nagaraju K Jul 17 '18 at 10:49

put your Logo @


remove your pub/static/frontend/ and run the below command

php bin/magento setup:static-content:deploy

and try

  • i did this but it didn't change. Still showing Luma – Mr. Metz Feb 8 '17 at 13:48
  • @Mr.Metz, have you removed pub/static/frontend/? and ran the php bin/magento setup:static-content:deploy command? – Bojjaiah Feb 8 '17 at 13:53
  • yeah 4 sure @magento two – Mr. Metz Feb 9 '17 at 7:38

Logo's for emails can be set in

Content->Design->Configuration and click on Edit for your theme then upload logo in transactional email.

  • yeah logo for standard mails could be set there but seems not to work for special mails – Mr. Metz Feb 8 '17 at 13:49
  • magento 2 have path issue with email logo, so directly upload in pub/media/email/ – BornCoder Feb 9 '17 at 8:10
  • as i said... the normal email logos are correctly. I noticed the path issue but this ist not my problem – Mr. Metz Feb 9 '17 at 10:05

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