0

I had trouble logging into the Magento admin panel, I failed to login correctly 3 times, on the fourth attempt I got the following error.

There has been an error processing your request Exception printing is disabled by default for security reasons.

Error log record number: 1279920557761

Below is a copy of the error report.

Can somebody point me in the right direction as to what is wrong?

            a:5:{i:0;s:29:"Indexer model is not defined.";i:1;s:4721:"#0 /var/www/vhosts/example.com/app/code/core/Mage/Index/Model/Process.php(311): Mage::throwException('Indexer model i...')
            #1 /var/www/vhosts/example.com/app/code/core/Mage/Index/Block/Adminhtml/Notifications.php(41): Mage_Index_Model_Process->getIndexer()
            #2 /var/www/vhosts/example.com/app/design/adminhtml/default/default/template/index/notifications.phtml(27): Mage_Index_Block_Adminhtml_Notifications->getProcessesForReindex()
            #3 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
            #4 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
            #5 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
            #6 /var/www/vhosts/example.com/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
            #7 /var/www/vhosts/example.com/app/code/core/Mage/Index/Block/Adminhtml/Notifications.php(67): Mage_Adminhtml_Block_Template->_toHtml()
            #8 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Index_Block_Adminhtml_Notifications->_toHtml()
            #9 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
            #10 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Text_List->_toHtml()
            #11 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml()
            #12 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('notifications', true)
            #13 /var/www/vhosts/example.com/app/design/adminhtml/default/default/template/page.phtml(55): Mage_Core_Block_Abstract->getChildHtml('notifications')
            #14 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
            #15 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
            #16 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
            #17 /var/www/vhosts/example.com/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
            #18 /var/www/vhosts/example.com/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml()
            #19 /var/www/vhosts/example.com/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
            #20 /var/www/vhosts/example.com/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
            #21 /var/www/vhosts/example.com/app/code/core/Mage/Adminhtml/controllers/DashboardController.php(43): Mage_Core_Controller_Varien_Action->renderLayout()
            #22 /var/www/vhosts/example.com/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_DashboardController->indexAction()
            #23 /var/www/vhosts/example.com/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index')
            #24 /var/www/vhosts/example.com/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
            #25 /var/www/vhosts/example.com/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
            #26 /var/www/vhosts/example.com/app/Mage.php(683): Mage_Core_Model_App->run(Array)
            #27 /var/www/vhosts/example.com/index.php(83): Mage::run('', 'store')
            #28 {main}";s:3:"url";s:73:"/index.php/ts_admin/dashboard/index/key/ce7cfc51cc5db517fd53a5b2a650c576/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:5:"admin";}
1

try clear your cache, if this will not helps check this question according to your error - Indexer model is not defined

  • clearing my browser cache didn't work, that what you meant? – Amesey Feb 8 '17 at 11:13
  • I se what you mean now, thanks, clearing var/cache folder worked :) – Amesey Feb 8 '17 at 11:15
  • yes, magento cache) – mygir Feb 8 '17 at 11:17
  • ahh. the problem came back again. After navigating away from the dashboard the error came back :( – Amesey Feb 8 '17 at 11:18
  • i found this message in dashboard: One or more of the Indexes are not up to date: Product Attributes, Product Prices, Catalog URL Rewrites, Product Flat Data, Category Flat Data, Category Products, Catalog Search Index, Stock Status, Tag Aggregation Data. Click here to go to Index Management and rebuild required indexes. – Amesey Feb 8 '17 at 11:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.